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Abu Dhabi Distribution Company

United Arab Emirates


Abu Dhabi Distribution Company (ADDC) is a public joint stock company which is a wholly owned subsidiary of Abu Dhabi Water and Electricity Authority. ADDC is responsible for distributing high quality water and electricity services to all customers in the emirate of Abu Dhabi, excluding the Al Ain region. The company's core business is the planning, design, construction, and operation of the Abu Dhabi water and electricity distribution network. Objectives In accordance with article No. 42 of law No. 2 of 1998, the company’s functional responsibility is to resume and implement the following duties: Development, maintenance, and operation of safe, secured, and cost effective water and electricity distribution systems. Provision of contractual offers for corporate and natural characters related to water and electricity connections. Establish, develop and amend policies followed in distributing water and electricity and procedures governing cost effective distribution services. Offering and providing the best services to consumers through customer service orientation and utilisation of best billing payment alternatives. Operate and develop distribution networks, starting from production sources to consumers. Executing extension and augmentation projects to satisfy the mounting residential, agricultural and industrial demand for water and electricity Give special care to employees within the company through providing them with needed trainings and courses. Ensure the availability of most advanced equipments and devises which will assist in accomplishing the desired outcome of the jobs.