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Telecommunications Regulatory Authority

United Arab Emirates


The Telecommunications Regulatory Authority(TRA) was established in 2003 and commissioned for the management of every aspect of the telecommunications and information technology industries in the UAE. Some of its objectives include: adequacy of telecommunications services throughout the UAE; enhancement of services in terms of quality and variety; adherence to terms of licenses by licensees; promoting the telecommunications sector within the UAE; resolving disputes between the licensed operators; establishing and implementing a regulatory and policy framework and ensuring that the UAE becomes the regional ICT hub Mission & Vision a leading organization in the ICT sector in UAE; maintaining a positive competition and protecting the interests of the subscribers; promoting electronic transformation of the federal agencies and their services by relying on national competencies; applying the best international standards in supervision of the sector and encouraging innovation and investment.